Experience DeJoy & Co.'s Outsourced Accounting Services

Our number one priority is our clients’ experience working with our team. We strive to create an experience where clients feel that we are an integral and important part of growing their business. We have designed a process that clearly defines what a client will receive and how they will receive it when working with DeJoy. By establishing a defined process, we remove the guesswork from client expectations and deliverables, while still providing a personalized and innovative approach to every interaction.

We promise that:

  1. We understand that our team members are an extension of your team and an integral part of your daily financial operations. All emails and digital correspondence will receive a prompt response. Messages received before 12:00 PM will be answered the same day. Messages received after 12:00 PM will be answered by 12:00 PM the following day. For urgent matters, we provide a dedicated email address that is monitored during normal business hours.

  2. For your convenience, we offer both virtual and in-person support. Phone calls, text messages, emails, video conferences, and in-person meetings are all effective ways we conduct business.

  3. You will be assigned a dedicated onboarding specialist who will guide you through the entire process of getting set up to work with DeJoy.

  4. The team supporting you is genuinely invested in your success. Helping our clients reach their goals, grow their business, and achieve their definition of success is what motivates us every day.

  5. We never lose sight of the hard work you have put into starting and growing your business. At the same time, we believe operating a business should also be both rewarding and enjoyable. We promise that your interactions with our team will be upbeat, friendly, and personal.

Overview of Our Client Experience